Last updated: June 23 2023
We use your information to provide you with the best possible experience on our website. Whether processing donations or providing you with the services you request, such as chat interactions during live events, or to contact you regarding your request for help or volunteer work. And ensuring a safe, respectful, and inclusive community. We may review chat messages to prevent harassment and protect our community members.
We store chat logs for a period of 30 days to ensure that we can respond to any issues that may arise in relation to harassment or community safety. After this period, chat logs are permanently deleted from our servers.
We store applications for and throughout the completion of the intake or volunteer process. As such we will retain your information for as long as necessary to provide you with the services you request. Once the intake or volunteer process is complete, we will delete your information from our servers.
We take the security of your information very seriously. We use industry standard encryption to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. As such, we cannot guarantee the absolute security of your information.
Depending on where you are, you may have certain rights in relation to the personal data we hold about you, which may include the right to access, correct, and request the deletion of your personal data.
If you wish to exercise any of these rights, please contact us.